Click on each issue for more information about problem resolution. Items
with Open Status are currently being investigated.
| Date Reported |
|
Issue |
|
Description |
|
Status |
|
January 25, 2006 |
|
Browser
crash with My Computer applet |
|
We have learned that while Blackboard states they support Java
versions 1_0_5_09 and 1_0_5_10, they have confirmed that you may
experience difficulty with your browser crashing when using the
My Computer applet to upload files. |
|
Open-
Escalated to Blackboard
|
|
December 4, 2006 |
|
Problems
copying assessments |
|
After selecting an Assessment in the Assessments area and clicking
Export the progress bar keeps restarting and the assessment is not
exported. |
|
Closed |
|
November 8, 2006 |
|
There is a new support model for faculty outlined in the LMS
Information Sheet |
|
Please note the new support telephone numbers for faculty,
staff to contact and other instructional support resources available. |
|
Closed |
|
November 7, 2006 |
|
Problems uploading
a file with special characters in file name. |
|
The file contained special characters and could not be uploaded.
See attached file for information about supported file types and
file naming conventions. |
|
Closed |
|
October 26, 2006 |
|
Assessment
documentation request |
|
Instructor requested documentation to outline process for exporting
assessment from one section and importing it into another section. |
|
Closed |
 |
October 26, 2006 |
|
Student
access
|
|
Students who drop or withdraw from course have access to course
section |
|
Open -
Registrar's office working on report
|
|
October 20, 2006 |
|
Student
cannot view grade for an assignment
|
|
Student cannot view grade because grades not released to student. |
|
Closed |
|
October 16, 2006 |
|
IE
browser freezes |
|
User cannot create an assignment and cannot post to discussions.
IE browser freezes. |
|
Closed
|
|
October 11, 2006 |
|
Slow WebCT Performance, Unable to login and timeout within WebCT |
|
Servers high-load and Unstable |
|
Closed |
|
October 6, 2006 |
|
Problem typing in discussion message box |
|
When I try to type in a discussion window, without HTML turned
on, my cursor is not in the window, and I sometimes have to keep
clicking again and again for it to "register" in the window. |
|
Open -
Escalated to UMOL and Blackboard |
|
September 2006 |
|
Email Attachments |
|
Files more than 100KB could not be attached to emails |
|
Closed |
|
September 2006 |
|
Problem
with Attachments |
|
Unable to attach files to Discussions and Assignment Modules |
|
Closed |
|
September 2006 |
|
Email Communication |
|
Mail sent in WebCT not forwarded to student email account |
|
Closed |
|
July 5, 2006 |
|
Double
paragraph return |
|
In HTML Creator when you press enter key - two paragraph returns
are created instead of one |
|
Open -
Escalated to UMOL and Blackboard |
|
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